Shipping policy
|
Domestic Standard Shipping |
$9.99 |
3-5 working days |
|
Domestic Express Shipping |
$15.99 |
2-3 working days |
|
New Zealand Standard Shipping |
$14.99 |
5-12 working days |
|
New Zealand Express Shipping |
$19.99 |
3-8 working days |
|
International Standard Shipping |
$34.99 |
9-20 working days |
EXPRESS FREE FOR DOMESTIC ORDERS OVER $150 AUD
FREE STANDARD SHIPPING INTERNATIONAL FOR ORDERS OVER $150 AUD
Please be aware that these are only estimates and we cannot guarantee specific shipping times. During non-peak periods, please allow up to 48 hours for your order to be processed, although we strive to fulfil orders as quickly as possible.
Align Activewear is not responsible for lost, delayed or missing parcels. This includes parcels which are missing due to an incorrectly provided shipping address.
If your package has been lost in transit, please raise a case with Australia Post and email us at contact@alignactivewear.com with your case number.
Customs Taxes/Fees: Import taxes and fees are beyond our control and are determined by the recipient's country. Align Activewear is not responsible for any import duties, taxes, or tariffs that your home country imposes; these costs must be covered by the recipient. Here are some important points to consider:
Recipient Responsibility: Customs taxes and fees are the responsibility of the recipient and must be paid upon receipt of the order. We suggest reaching out to your local customs office for information about applicable taxes and potential costs.
Refusal of Delivery: If the recipient refuses delivery and the package is returned to the sender, your order will be refunded, but the original shipping costs will be deducted. This deduction accounts for the initial shipping expenses incurred.